Make an E-Scooter Accident Claim With No Win, No Fee Solicitors
Are you a victim of an e-scooter accident? Our No Win, No Fee solicitors can provide clear advice and help guide you to recovery and financial support. Start your e-scooter accident claim today, and let’s get the compensation you deserve.
This guide explains how e-scooter accident claims work, what compensation may be available, how damages are calculated, and other essential points.
- Compensation Payouts
- Steps to Take After an Accident
- Understanding E-Scooters
- Council-Run E-Scooter Schemes
- Government Looks to Regulate E-Scooters
- Why Riders Are Vulnerable Road Users
- Statistics
- How to Start Your Claim
E-Scooter Accident Compensation Payouts
Determining eligibility for compensation after an e-scooter accident involves several considerations. Those who were injured while responsibly riding may be eligible for compensation if the other party, such as a motorist, caused the accident by behaving negligently or dangerously. Compensation can cover various factors, including pain and suffering, medical treatment, property damage, and other related expenses.
Below, we will provide information on potential payouts after successfully claiming compensation for an e-scooter accident. The information is invaluable and will help you understand the possible value of your claim. However, please be aware that it is only a guide, as every case is decided on its own particular facts, and expert advice from accident solicitors is recommended. Please also remember that claims for financial loss, such as lost earnings, expenses, and medical bills, can be made in addition to the injury award.
This information is just a sample of some compensation awards for e-scooter riders injured on UK roads. A complete list and valuations of quantum awards can be obtained by visiting our guide on cycle accident compensation payouts.
Shoulder Injuries
| Shoulder Injuries | Min | Max |
| Serious, dislocations, permanent weakness | £15,510 | undefined |
| Moderate, with some limitation/discomfort | £6,380 | £10,340 |
| Minor, recovery within a year | £3,200 | undefined |
| Fracture of the clavicle | £4,180 | £9,900 |
Wrist Injuries
| Wrist Injuries | Min | Max |
| Severe with complete loss of function | £38,500 | £48,400 |
| With significant permanent disability | £19,800 | £31,625 |
| With some permanent disability, pain, stiffness | £10,175 | £19,800 |
| With recovery complete | £3,000 | £6,500 |
| Colles’ fracture | £5,450 | £5,995 |
Knee Injuries
| Knee Injuries | Min | Max |
| Severe, with disruption of the joint | £56,375 | £77,770 |
| Moderate, permanent injury | £42,130 | £56,375 |
| With some instability or deformity | £11,900 | £21,500 |
| With dislocation, torn cartilage, wasting | £7,500 | £13,500 |
| Minor injuries | £1,000 | £7,500 |
Steps to Take After an E-Scooter Accident
In the aftermath of an e-scooter accident, certain steps are paramount to ensure the protection of your rights, establish a factual record and strengthen your chances of a successful compensation claim. These include:
- Notify the Police: Promptly inform local police about the incident.
- Gather Details: Collect comprehensive information about the responsible party, including their insurance and registration details.
- Collect Witness Accounts: Obtain information from any witnesses present during the accident.
- Document the Scene: Capture photographs and videos of the accident scene and document any damages incurred.
- Request CCTV Footage: If applicable, request CCTV footage from surveillance areas around the accident site.
- Get Legal Advice: Get legal assistance and advice from expert e-scooter accident solicitors.
Seeking legal counsel after an e-scooter accident is imperative. The legal landscape concerning e-scooters is intricate and rapidly evolving, so it’s necessary to get expert guidance. Our solicitors specialise in road traffic accidents and can offer comprehensive advice on navigating the complexities surrounding e-scooters. Understanding your rights and potential avenues for compensation is crucial in these evolving circumstances.
Understanding E-Scooters
Electric scooters, or ‘e-scooters,’ have swiftly become ubiquitous sights on city streets. They provide a convenient and eco-friendly mode of transportation, offering an alternative to motor vehicles and helping with the government’s climate targets. However, with their increasing presence, a myriad of legal complexities have emerged.
E-scooters are a relatively recent addition to the urban landscape. They blend the features of a traditional push scooter with an electric motor, enabling speeds of up to 30mph. Particularly during the pandemic, they have proven invaluable for their small size, easy storage, and quick manoeuvrability.
The legal framework surrounding e-scooters is still in flux, with regulations continually adapting to their integration into public spaces. Initially, riding privately owned e-scooters on public roads, cycle lanes, or pavements was strictly prohibited. However, government-backed trials were initiated to test the feasibility of e-scooter rentals in certain areas of the UK.
Under current laws, privately owned e-scooters remain restricted to private land with the landowner’s permission. In contrast, e-scooters available for rent in specified locations as part of government trials must adhere to stringent criteria, including a maximum speed of 15.5mph and two braking systems. Importantly, users of trial e-scooters must possess a full or provisional driving license and are obliged to ride on roads and comply with many of the same laws as motorists.
Council-Run E-Scooter Schemes
There are various e-scooter hire schemes being piloted, usually in urban cities such as Liverpool, London and Manchester. One of the providers is Voi, which, on its website, provides the following important safety information:
“Be sure to know the local rules of the road before you set off. Stick to the bike lanes or close to the side curb, and stay off pavements as well as roads with speeds over 50 km/h (30 mph). Be aware of surrounding traffic, especially at intersections.
“Start off slowly while you get used to the accelerator and brakes. Oh, and put down your phone until you reach your destination.”
It is important to note that only official e-scooter hire regions legally allow these modes of transport on public UK roads. No private e-scooter can be used.
One key advantage of being involved with an e-scooter scheme is that there is complementary insurance in the unfortunate circumstances that an e-scooter rider is involved in an accident. The cost of insurance is built into the hire payment.
The Government is Looking to Regulate E-Scooters
Following an increase in serious injuries, the UK government confirmed in August 2025 that it is looking to regulate e-scooters under its Advanced Manufacturing Sector Plan. This policy paper outlines the government’s plans to strengthen the country’s advanced manufacturing sector. For e-scooters, the report states: “The Government will pursue legislative reform for micromobility vehicles, to provide a proportionate and more agile process for regulating Low-Speed Zero Emission Vehicles (LZEV) likely including pavement delivery robots, e-scooters and last mile delivery vehicles.”
The Department for Transport (DfT) has previously released a report stating that many residents in areas where e-scooter trials are being conducted have observed the vehicles being used illegally and recklessly, including anti-social behaviour such as racing and performing dangerous stunts. This, along with the rise in serious accidents, has raised concerns that the government may look to discourage the use of e-scooters. However, the Advanced Manufacturing Sector Plan commits to encouraging increased use of these vehicles.
The government, therefore, appears to be considering introducing regulations to enhance the safe use of e-scooters, rather than banning them. It’s not yet clear what the regulation of e-scooters could look like, but potential options could include requiring riders to pass a test and obtain insurance, as well as requiring manufacturers to limit the speed of their e-scooters. CoMoUK, the national charity for shared transport, has welcomed the news and says it hopes it will end confusion about the legal status of e-scooters.
Why are E-Scooter Riders Classed as Vulnerable Road Users?
Electric scooter riders are considered vulnerable road users because they are at an elevated risk of accidents and prone to more serious injuries in road traffic incidents. In 2022, a modification to the Highway Code was introduced to safeguard these vulnerable road users. This legal update aims to enhance accountability for individuals operating vehicles with a greater potential for causing harm on the road.
“The road users most at risk from road traffic are pedestrians, in particular children, older adults and disabled people, cyclists, horse riders and motorcyclists. It is particularly important to be aware of children, older adults, disabled people, and learner and inexperienced drivers and riders. In any interaction between road users, those who can cause the greatest harm have the greatest responsibility to reduce the danger or threat they pose to others.”
When interpreting the common laws on road traffic accidents and the Highway Code, electric scooter riders are usually classed as cyclists.
Statistics for E-Scooter Accidents in the UK
The Department for Transport has released the following 2022 statistics for e-scooter accidents in the UK, highlighting road casualties among e-scooter riders. The data is based on information supplied by police forces using the STATS19 reporting system.
Of the recorded casualties in collisions involving e-scooters, 11 e-scooter riders were killed alongside 1 pedestrian. 356 e-scooter users sustained serious injuries throughout the year, while 782 were recorded to have had slight injuries.
This list shows the reported casualties in collisions involving e-scooters by injury type:
- Shallow cuts, lacerations or abrasions (slight severity): 282
- Bruising (slight severity): 148
- Sprains and strains (slight severity): 140
- Other head injury (serious severity): 67
- Other injury (slight severity): 66
- Fractured arm, collarbone, hand (serious severity): 55
- Fractured lower leg, ankle, foot (serious severity): 49
- Severe head injury, unconscious (serious severity): 43
- Deep cuts, lacerations (serious severity): 30
- Whiplash or neck pain (slight severity): 30
- Shock (slight severity): 23
- Fractured pelvis or upper leg (serious severity): 10
- Broken neck or back (serious severity): 7
- Other chest injury, not bruising (serious severity): 6
- Other injury (serious severity): 5
- Internal injuries (serious severity): 4
- Severe chest injury (serious severity): 3
- Multiple severe injuries, unconscious (serious severity): 3
- Multiple severe injuries, conscious (serious severity): 3
- Deep penetrating wound (serious severity): 1
As can be seen, there are many serious electric scooter accidents recorded, including 67 serious head injuries and 49 fractured lower legs, ankles or feet. Each case will result in severe pain and suffering. There is no record of who was at fault for the accidents.
The graph below shows the number of casualties in e-scooter collisions by time of day. As expected, most electric scooter accidents occur during rush hour.
How to Start an E-Scooter Compensation Claim
The Official Injury Claim (OIC) Portal classifies e-scooters as motorcycles, categorising users as vulnerable road users. Current challenges include the difficulty in determining liability, especially when private e-scooters, which cannot legally be used on roads, are involved. Non-compliance often leads to hit-and-run scenarios, complicating the identification of responsible parties.
While the Motor Insurers’ Bureau’s Untraced Drivers Agreement statement on electric scooter riders offers a remedy, it may become obsolete if e-scooters are no longer classified as vehicles. Moreover, the inability to insure private e-scooters for road use raises concerns about the reliance on the Uninsured Drivers Agreement, which may no longer apply if insurance is not mandatory.
Consult with our expert e-scooter solicitors to ensure you receive the guidance needed to navigate the intricate legal intricacies of these compensation claims. Contact us today to discuss your situation and explore potential compensation options.
